1.general information
1. Awards
The prices that appear next to the products in this catalog are those that appear in silentblocks.com’s price catalog for end consumers, in effect at the time of shipment of the products, these are set in euros with vat. the prices of products that do not appear in this virtual store, even though these products are available for sale, will be established by mutual agreement between the parties, the buyer having to express his acceptance in writing. the prices shown in this virtual store are aimed at the end-customer market. prices for distributors and reseller customers are defined outside these terms and conditions.
2. Taxes
At the time of order confirmation and in the invoice, product prices are shown with the value corresponding to VAT at the rate in force in Portugal.
3. Other expenses
Shipping costs are included in the product price and are valid throughout Europe.
4. Terms of payment
Customers located in Europe must pay by the following means:
– by bank transfer to the account and bank details indicated by silentblocks.com during the purchase process.
– using one of the credit cards accepted in our online store.
– with Paypal
5. Return conditions
We accept returns within 30 days of receipt of the product, if they are duly justified and if the customer bears the return costs. If the return is due to an error on our part in the goods delivered or to a defective product, we will assume the return shipping costs.
The refund will be made upon receipt and verification of the goods.